Refund Policy

Last updated: April 29, 2026

Our commitment

Every Titan Candle is made by hand and inspected before shipping. If something arrives damaged or not as described, we will make it right.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at titancandle@gmail.com with a photo. We will offer a replacement or full refund at no cost to you.

Returns

Due to the handmade and limited-edition nature of our products, we do not accept returns or exchanges for change of mind. All sales are final unless the item is damaged or incorrect.

Cancellations

Orders may be cancelled within 24 hours of placement. After that, production may have already begun and we cannot guarantee cancellation. Contact us immediately at titancandle@gmail.com if you need to cancel.

Refund processing

Approved refunds are processed within 5–7 business days to your original payment method.

Contact

Questions? Email us at titancandle@gmail.com — we respond within 1 business day.